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Home < Products and Services < Training and Personal Development
The Art of Managing Anger on the Job: techniques and strategies to help you transform your anger into more productive energy. Also learn how to recognize another's anger and respond in a helping manner.
Protecting Your Self Esteem in the Workplace: With increased pressures, expectations and change in the workplace, what often suffers most is our own self esteem and feelings of self worth. Trying to meet others expectations is a challenge in today's workplace. Learn how to diffuse angry responses, set limits with bosses and coworkers, and other strategies to maintain self esteem.
How to Give and Take Constructive Feedback: successful job performance depends upon our ability to give and take constructive feedback. However, feedback can also be destructive or counterproductive if not delivered appropriately. Learn the importance of constructive feedback and techniques to increase your effectiveness in giving and taking feedback.
Depression: it's not just the "blues": depression is a medical illness that can affect anyone at any age- it's impact is costly in the workplace and can be devastating in personal/family lives. Learn signs and symptoms of Clinical Depression, how to help a co-worker or family member who may be experiencing depression seek creative solutions to their problem.
Adapting to Change: the one constant in today's workplace is change. Yet many of us were never taught the skills needed to successfully adapt to change. Learn the stages of change, and how to adapt attitude, behavior and values to turn change into opportunities for growth and personal development. This session can also be directed to a managerial and supervisory audience focusing on how to manage change and help your employees adapt successfully.
Stress Management: basic or advanced skills, techniques, and strategies to understand, manage or reduce stress on the job or in life (adapted to each group).
Alcohol and Substance Abuse; What Every Employer Should Know: the impact of alcohol and substance abuse on the workplace, current programs, policies and approaches to reducing the incidence or effect of substance; how to identify abusers before the problem escalates.
Preventing Violence in the Workplace: every manager and supervisor must be prepared to deal with violence or the threat of violence in the work environment. An overview of the precautions and behavioral responses.
Personal Problems in the Workplace: An overview of the impact of employee personal problems on the workplace. This presentation covers the types of problems harmful to productivity from the employer perspective and from employee experience, the costs to employers of these problems, and ways to reduce their impact.
Supervisory Training: training topics for supervisors include, but are not limited to
Effective Listening
How to Deal With Difficult People
How to Give and Take Constructive Feedback Customer Service Skills
Assertiveness: to speak up or not speak up. Is that the question? Avoiding Gender Traps in the Workplace
How to Talk To Your Supervisor So Your Supervisor Will Listen How To Differ Without Making Others Wrong Surviving Worksite Trauma: critical incident consultation or presentations on grief, loss, violence that affects employees or workgroups
Other topics available upon request. Many sessions can be conducted in Spanish.
All classes are tailored to client and participant interest, experience and schedule.
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